Try with another media type of CD, for example if a DVD is not working, try an audio CD. It could be a problem with the CD itself. Make sure the disc is dry, before inserting it in the drive. You can use a clean, slightly damp cloth to wipe the CD, starting from the center and going outwards. Too many scratches can render a disc unreadable.

Check if there are scratches or smudges on the non labeled side of the disc.

The following steps are progressive in nature, i.e if the first doesn’t work, then try the second. The above message can appear on the Xbox 360 dashboard or the disc might simply spin in your drive, without any activity on the console. ☛ “Reading” Followed by an “Open Tray” Message

These are some of the common error codes with steps on resolving them: The firmware model number is printed near or below the bar code sticker. To check the firmware number of the drive, open the top plate of the console and look at the printed information, near a yellow hazard box.If you can’t see any colored wires and there is plastic covering the hole, the DVD-ROM is a Hitachi device.

A white wire means a BENQ drive, red is the Samsung model. In the hole, look for a small colored wire.There is a small key shaped hole below the DVD drive. To identify which model of DVD-ROM is installed in your Xbox 360, perform the following steps: For the Elite and Arcade versions of the Xbox 360, a Philips BENQ VAD6038 is the featured built-in drive. There are 2 models of the DVD-ROM drive, the Hitachi GDR-3120L and the Toshiba/Samsung TS-H943A. The Xbox 360 disc drive is a DVD player, with support for audio CDs’ as well. In this article, learn more about the disc drive model in your Xbox 360 and how to fix common disc errors. But don’t resort to extreme measures, like tapping the top of the console very hard (a great way to vent frustration but it destroys the console!). At those times, the disc drive bears the maximum of your anger. This part of the console is the most used but rarely remembered part until something goes wrong with it, like not reading a CD or if it’s stuck shut. An important hardware part is the disc drive, which can play game discs, DVD drives and audio CDs. The Xbox 360 is one awesome gaming console from Microsoft.

Cleaning xbox 360 disc drive